Tech guys can be condescending, rude, impatient, we get such a bad rap mainly because the average Joe just doesn’t want to admit that the problem they are having just might be them.  Yes, this is a venting rant, perhaps you should surf away now… then again, maybe you are like me and sick of people insisting that there is a problem when in fact most likely that machine in front of them, controlled by zeroes and ones, isn’t the problem.  Calling the Tech Guy impatient is really funny because typically the issues we fix are due to impatient users.  These users hate to hear the dreaded “Did you reboot” but quite often that is all it takes.  They perceive problems that aren’t really there and then insist that you fix the issue that doesn’t really exist.

The point is that if you use a computer and an issue arises, take some initiative and reboot it.  If that doesn’t work, call the tech guy but try being friendly, and clear about the issue.  Be prepared as you would expect others to be that want your help.  If an error pops up, write it down, don’t just close it.

Nuff said.  Yep, I’m back!

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